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Direct Debit Guarantee - Click here
All Direct Debit payments are covered by the Direct Debit Guarantee Banks and Building Societies may not accept Direct Debit instructions for some types of account. Payment by Direct Debit will be accepted from authorised account holders only. If you are not the account holder, please ask the account holder to contact us on Customer Service Department. The details of your Direct Debit instruction will be sent to you within 3 working days, or no later than 10 working days before the first collection. All the normal Direct Debit safeguards and guarantees apply.